PRICES

• All prices quoted are on the basis of final confirmation at the time of order. TOS reserves the right to alter prices and will advise any changes at the time of order.
• TOS reserves the right to decline or defer supply of any or all products.
• Prices quoted will be on a specified basis as regards delivery and are inclusive of GST where appropriate unless otherwise specified.

DELIVERY

• TOS undertake and warrant to deliver goods in good order and condition up to the point of delivery
• Any claim in respect of non-delivery or damaged or missing goods must be made in writing within 7 days of the delivery being made and such goods must be signed for on this basis.
• Replacement can be made in the case of packet damage or in puffed condition
• Preferred or cheapest Courier Service will be booked on topay basis or added in your invoice.

QUALITY

• we undertake and warrant to deliver goods of an agreed and merchantable quality.
• The cost of return carriage will generally be at the buyer’s cost.
• we reserve the right to make a charge on a discretionary basis for the handling of return goods where there is no apparent cause for return as a result of quality or nonconformance (usually 10% of the value of the goods) and goods have not been tampered with, contaminated or otherwise rendered unusable.

PAYMENT

• After receiving 100% payment only we will proceed your order
• After confirming order either by mail or through phone , products will be delivered within 4 - 5 working days
• Under any situation , products once sold shall not be taken back as return.